It seems like every time cashiers tell us that "the registers are programmed," or "we're not allowed to," it's a lie.

. We should almost have a "the most recent store policy urban legend" forum.
The only time I believe things is when I or several other couponers report that THEY noticed certain changes, for example, when several of us noticed that our Walgreen's receipts started specifying which store items had had coupons used on them so we couldn't use the before-store-coupon amount to get credit for gift cards and promotions.